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How long does it take to get a response after we send you an enquiry?

During working days we will reply to you within 12 hours of receiving the enquiry.

Are you a direct factory or a trading company?

We are a factory and we also have our own international trading department, we produce and sell our own products.

What kind of products can you offer?

We mainly produce electric fireplace, real fireplace.

What are the main applications of your products?

Our products are mainly used in homes, hotels, clubs and some need to decorate the place, suitable for indoor, the product can be heating, but more ornamental.

Can you do customised products?

Yes, we mainly do customised products, we develop and produce products according to the drawings or samples provided by customers.

What is the production capacity of your company?

We have 12 new energy-saving and environmentally friendly investment casting production lines, including a fully automatic shell lining line and 4 natural gas heat treatment lines, with an annual production capacity of more than 20,000 tonnes of precision castings and all kinds of castings.

How many employees do you have, and how many of them are technicians?

There are more than 300 employees in our company, including more than 20 professional technicians and 10 engineers.

How do you guarantee the quality of your products?

First of all, we have corresponding inspection after each process, and for the final completed products, we will do full inspection according to customers' requirements and international standards.

What is the payment method?

When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. For batch production, we usually pay 30% in advance, and then pay the balance when we see the bill of lading. Most of the payment methods are T/T, of course L/C is also acceptable.

How to deliver the goods to customers?

Usually we ship by sea, we are close to the ports of Shanghai and Ningbo. Of course, if the customer's goods are urgent, we can also air freight, Ningbo airport and Shanghai international airport are very close to us.

Where are your goods mainly exported to?

Our products are mainly exported to the United States, Germany, Poland, Holland, Kuwait, Saudi Arabia, Dubai, Australia, Canada and dozens of other countries.

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